N2RNL just the facts

[ny4d]

While others report satisfactory dealings with N2RNL, I am only 1 for 3. Here are the facts:

I bought three items from Paul. Two items were purchased at the same time and shipped together. Items arrived promptly but an advertised manual for one of the items was not included. No problems with either item other than the missing manual.

After an email exchange the missing manual was promised to be sent. In the meantime, since I was satisfied with the first two items and took him at his word that he would send the missing manual, a 3rd item was purchased. In our emails it developed that the promised missing manual had never been mailed. Paul promised to include it with the third item. The third item arrived promptly also, but without the promised missing manual from the first shipment.

The third item I bought from him was not in working condition. My email about this and the still missing manual was not returned. I concluded that Paul was not interested in making any of this right. So in spite of his on the money pricing and quick shipping, he is not someone I will buy from again.